HEY SPINE SPECIALIST: Are You Aware Of The Changing Face Of Reimbursement And Educating Your Operations Teams?
What are the four things surgeons starting a practice should care about? Well, that’s what Barbara Cataletto and I talked about and more. The podcast (click to play above) contains some rich information and ideas on how Spine Specialists can do more to educate their teams to improve the top and bottom line!
Barbara is the CEO of Business Dynamics Limited, a firm specializing in enhancing revenues of Spine Specialists through improved collection and reimbursement strategies. What’s more, the company is focused on educating the administrative and operational workforce of the Spine Specialist, so surgeons can focus on better patient outcomes.
Our talk centered on the importance of education, which cannot be understated! In today’s changing reimbursement environment, the Spine Specialist needs to be keenly aware of staffing education. In other words, you might think they know everything about contracting, working with insurance providers and hospital administrators, but things change. The Business Dynamics Limited message: KEEP THEM EDUCATED!
So, back to those four things a surgeon should care about when starting their practice. Barbara gave me an important list that every surgeon should care/think about, regardless if you starting your practice…
1. Think about staffing as you would your marriage
These team members are your eyes and ears. They are your advocates. When you are in the OR, they are dealing with the paper work. Trust, care and attention, just like in a marriage, are important.
2. Get the right people on the bus
You wouldn’t hire a scrub tech that fumbled around would you? So why do Spine Specialists pay little attention to their administrators. You may not find the perfect person, but you need to find a smart self-starter.
3. Recognize failures and correct quickly
People make mistakes. But, sometimes we don’t learn from them. Teach your administrators how to learn from their mistakes and take action to learn from them; then share the knowledge.
4. Know how you get paid!
Probably the most important point. You don’t have to know everything about the process, but it helps to have the basic knowledge. Seek learning opportunities and do a deep dive when you have time. You won’t regret it!
Subscribe via RSS
Subscribe via Email
Subscribe to our blog