Sales Team Member

• Have a passion for collaboration? Want to make a difference? Do both at Syndicom by joining our dynamic sales and marketing team. We are looking for energetic and passionate people who care about applying energy, experience and expertise into a sales and marketing career. If you like being where the action is, then come join our web-based software company and help us grow! Give us a call at 970-385-4250 and ask for Walker.

Senior Technical Consultant

• Department: Professional Services
  
  Reports to: Vice President, Professional Services
  
  Mission: This position is responsible for providing customer liaison, administration, and support to Syndicom’s clients implementing ResearchEdge, TrialEdge and SalesEdge products. Assists in the development and delivery of consulting assignments related to business process reengineering, requirements definition, and strategic planning. In addition, this role will be responsible for providing input to Syndicom’s Product Development group related to customer and administrative requirements.
  
  Responsibilities:
  • Assist clients in the management and administration of the ResearchEdge, TrialEdge and SalesEdge groups
  • Provide expert consulting to clients, assisting with:
  • Problem and requirements definition
  • Business process reengineering
  • Strategic planning
  • Assist in the development of professional services proposals
  • Assist in the presentation of professional service and product offerings to clients
  • Partner with clients and Syndicom Software Design Engineers to manage the specification, development and implementation of custom clinical research forms and group homepages for customer use
  • Provide system administration for assigned communities and groups.
  • Develop and provides metrics to enable both Syndicom and clients to manage business processes
  • Partner with Product Development to continually assess and improve Syndicom products and processes
  • Manage project resources, schedules, tools and deliverables to profitably ensure customer satisfaction
  • Participate, as requested in the preparation and attendance at industry trade conferences and events
  • Provide training to clients
  • Work with clients to maintain HIPAA compliance and study/trial regulatory standards
  

  Contacts: Spine surgeons, medical device company sales and support staff, private practice research and trial coordinators, Syndicom development staff.
  

  Travel: up to 25% (conferences, training, consulting engagements).
  

  Qualifications: Bachelor’s Degree and minimum 2 years experience in medical and/or scientific research. Subject matter expertise in medicine, with a highly desirable focus on orthopedics; excellent project and process management skills, including metrics; technical expertise in web-based tools, Excel and/or other spreadsheet/database management tools; experience in research study and/or clinical trial management.
  

  Salary: Negotiable, depending on experience
  Syndicom, Inc. headquarters in Durango, Colorado, a friendly mountain town in the foothills of the beautiful San Juan Mountains. Durango offers a strong and vibrant economy, an exceptional standard of living and world class year round recreation including hiking, skiing and mountain biking in over two million acres of pristine National Forest lands.
  

  Please submit cover letter and resume here